How to: Receive a Vendor Sourced Order Through Customer Order Pick

This is the process the POS user goes through to make a customer order that is Vendor Sourced ready for collection or shipment.

To receive an order through Customer Order Pick

1. Press the Customer Orders button to display the order list.
2. Select an order for receiving, and then press the Pick button.
3. Mark the items that are being picked with Pick or Pick all, or scan the items using a barcode scanner.
4. Press Confirm to complete the receiving. In the BackOffice a purchase order receive is being posted against the original purchase order.
5. At this point the order will appear in the Customer Order List under the To Collect filter, where it stays until the customer comes to collect. Provided there is contact information on the order, a message will notify the customer of the new status of the order.

Note: Depending on the BackOffice settings, a message will be sent to the customer that the order has shipped and is ready for collection.